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March 13, 2024
Question

Creative Cloud

  • March 13, 2024
  • 2 replies
  • 150 views

I recently subscribed to the Creative Cloud All Apps plan, but unfortunately, I have yet to gain access to download the applications included in the plan. Despite my subscription being active, I am unable to download the apps I require for my work.

would appreciate it if you could provide me with guidance on how to resolve it as soon as possible

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2 replies

kglad
Community Expert
Community Expert
March 13, 2024

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

 

<moved from account, payment & plan>

Ann Bens
Community Expert
Community Expert
March 13, 2024

Moved to Account ......forum.