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travisknudsen4665@gmail.com
Participant
April 23, 2020
Question

creative cloud

  • April 23, 2020
  • 1 reply
  • 115 views

Hi so I've reciently purchaced all adobe programs, befor I had just lightroom photoshop. however my desktop creative cloud is not showing that I have all the apps and I am unable to download them, is there any way to refreash cc desktop

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1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 23, 2020

First, confirm your plan is indeed active and payment details are current.

Please log-in to your account below.
https://account.adobe.com/plans

Also ensure your computer meets or exceeds the minimum system requirements to run latest Creative Cloud+ all other apps you intend to use.
https://helpx.adobe.com/creative-cloud/system-requirements.html

Download & install the latest CC Desktop App.

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

Post back if you need more help.

 

Nancy O'Shea— Product User & Community Expert
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