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Participant
March 13, 2020
Question

Creative Cloud

  • March 13, 2020
  • 2 replies
  • 319 views

Buongiorno,

abbiamo con voi il contratto per il Cloud con aggiornamento Adobe. Il mio collega vorrebbe scaricare e usare Adobe Acrobat Pro (come ho io) ma sul suo Creative Cloud non c'è e quindi non può scaricarlo.

Ho provato a passarglielo ma se lo apriamo in due si chiude. Come possiamo risolvere questa cosa? Grazie per la risposta.

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2 replies

Nancy OShea
Community Expert
Community Expert
March 13, 2020

From Adobe Education Exchange (AEE) Support

https://edex.adobe.com/help-center

  • If you have forgotten your Adobe ID and/or your password, please click the Forgot password? link on the Sign In screen. Follow the directions to recover your Adobe ID or reset your password.
  • If you experience issues recovering your username or password, please refer to the Adobe ID FAQ for solutions to common problems. Contact Support if you need additional assistance.

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
March 13, 2020

Only place I know to search for personal information is by Log-in to your account and click this link https://account.adobe.com/products