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kristys45808134
Participant
June 17, 2015
Answered

Creative Cloud ad won't let me open my CS6 programs

  • June 17, 2015
  • 1 reply
  • 1639 views

When I try to open my paid-for CS6 programs (InDesign, Illustrator, Photoshop,Dreamweaver, Fireworks), an ad for Creative Cloud pops up. If I try to avoid this ad without paying for anything, I am asked if I want to quit. If I hit "yes," my program doesn't open. If I hit "no," I stay on the ad. How do I open my programs? I don't want Creative Cloud!

    This topic has been closed for replies.
    Correct answer Atul_Saini

    Kristy, please refer the steps mentioned in:

    Let us know if this helps.

    1 reply

    Atul_Saini
    Atul_SainiCorrect answer
    Legend
    June 17, 2015

    Kristy, please refer the steps mentioned in:

    Let us know if this helps.

    K
    kristys45808134Author
    Participant
    June 17, 2015

    So I need to dig up my CS6 serial number from years ago?

    Atul_Saini
    Atul_Saini
    Legend
    June 17, 2015

    Yes, you would need to have CS 6 serial number handy if you don't have Creative Cloud.

    Please refer: https://helpx.adobe.com/x-productkb/global/find-serial-number.html

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