Creative Cloud App - can't manage apps; don't have an IT administrator.

Forum|Forum|6 years ago
September 15, 2019
2 replies
37211 views

Hi,

I would like to install the 7-day trial version of Adobe InDesign using the Creative Cloud app. I am signed in to the app with my personal adobe account NOT a business or enterprise account, yet I have been unable to access the Manage Apps tab; I am only getting a message along the lines of 'You don't have permission. Contact your IT administrator.' - I don't HAVE an IT admin. Just me.

Any idea how I can rectify this?

Correct answer DelphiZoa

Hi,

Have you tried the correct answer solution in this discussion thread? https://community.adobe.com/t5/Enterprise-Teams/dont-t-have-access-to-manage-apps/td-p/10549326. Let us know if that helps or if you continue to experience the same issue.

D

dion.singer

Participant

Thank you so much! You have solved me weeks of absolute frustration! #thankyou #relaxed

A

Anonymous

This video was recently created by a friend of mine and explains how to fix the issue also !

https://youtu.be/jr2jlngK4wU

D

defaulticriv1dzg95l

Participant

I don´t have the config folder inside OOBE, helpp!!

DelphiZoaCorrect answer

Participating Frequently

Hi,

Have you tried the correct answer solution in this discussion thread? https://community.adobe.com/t5/Enterprise-Teams/dont-t-have-access-to-manage-apps/td-p/10549326. Let us know if that helps or if you continue to experience the same issue.

ryang70132750Author

Participant

Hello!

Thank you for your quick response. The instructions in the linked video solved my issue.

Many thanks!

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