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Dafke
Dafke
Participant
October 25, 2019
Question

Creative Cloud App - Continuously trying to start library

  • October 25, 2019
  • 1 reply
  • 181 views

After the latest update to the Creative Cloud application, my applications work, my cloud sync works aswell however my Creative Cloud app is constantly trying to start cclibraries and it doesnt work.

My mouse is constantly showing something is trying to load and I can see the CCLibrary.exe process closing and opening non stop, same for the node.exe process.

 

I have followed every guide I could find, done a clean install of Creative Cloud, the libraries and more and it will not just not work.

 

The eventvwr is showing clear errors that node.exe is crashing and as far as I can see, this also is linked to the sync process.

Has anyone seen a problem similar to this?

 

I have included a screenshot of the 2 states that the app keeps swapping between.

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      1 reply

      E
      EricP_CH
      Participant
      October 25, 2019

      I have the same issue, a "wheel" appears next to my mouse every 3 seconds, it lasts for about 2-3 seconds, showing that my computer is "working" in background. I've seen as well that the js.node process is starting and closing... I have remarked this issue since this morning or yesterday... If I logout of Adobe CC desktop application, then my PC works fine, no background activity every 3 seconds. Adobe, please help and correct this bug !

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