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deena2000
deena2000
Participant
September 28, 2018
Answered

Creative Cloud App icon no longer on Mac Taskbar

  • September 28, 2018
  • 5 replies
  • 22103 views

My Adobe CC App has always been displayed in my taskbar (where File, Edit, View, etc are) on my Mac.  Although I am signed in to my Account, and my account is up to date, it no longer displays.  I have no idea how to get it back up on my taskbar.  Any ideas please. 

Correct answer DelphiZoa

Hi Deena2000,

Try opening the Creative Cloud desktop app by navigating to Applications > Adobe Creative Cloud > Adobe Creative Cloud (red shortcut icon). When the desktop app opens, it may simultaneously refresh the app icon in your menu bar. If not, while in the desktop app window click "Check for App Updates" under the three dots at the top of the window.

Let us know if that resolves the issue or if you need further assistance.

5 replies

M
macgirl2020
Participant
December 8, 2020

I had the same reaction. Something simple, just minimize the creative cloud app window, your icon is there as it should be. We all send apple the same post about this and our frustration with how clean it is to have it as a stable fixture on our top menu bar. It was easier and out of the way to quickly update apps. Apple, bring it back, thank you.

    S
    sd photos
    Participant
    January 12, 2022

    Keeping it minimized works but I have to rememebr reopen the  CC app everytime I shut down my mac, the icon used to be there all the time now its not. I don't get any notifacations unless I have the app open and minimized. How do I keep the ICON permanently on the taskbar like it used to be for the past 5+ years.

      L
      lancev27341930
      Participant
      February 14, 2020

      No CC app in the folder.

        shabbyking45
        shabbyking45
        Participant
        November 26, 2019

        The creative cloud folder in application only has uninstall CC in it. Going via photoshop to get updates only works to bring the icon back if there new updates available. Why do Adobe make it so pointlessly difficult to get an icon back on the task bar after it disappears? It should be a simple click. 

          DelphiZoa
          DelphiZoaCorrect answer
          Participating Frequently
          September 28, 2018

          Hi Deena2000,

          Try opening the Creative Cloud desktop app by navigating to Applications > Adobe Creative Cloud > Adobe Creative Cloud (red shortcut icon). When the desktop app opens, it may simultaneously refresh the app icon in your menu bar. If not, while in the desktop app window click "Check for App Updates" under the three dots at the top of the window.

          Let us know if that resolves the issue or if you need further assistance.

            Jeffrey_A_Wright
            Community Manager
            Jeffrey_A_WrightCommunity Manager
            Community Manager
            September 28, 2018

            Deena2000, sorry that the Adobe Creative Cloud icon is not displayed in the menu bar.  What is displayed in the Menu Bar?  What version of Mac OS are you using?  Are you able to open the Adobe Creative Cloud desktop application by going to the Application folder?

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