Creative Cloud App Install error after suffering from Windows Update AutoRepair SrtTrail.txt failure

Question

On Sep. 15 2018 I suffered from the notorious Windows Update Autorepair failure (SrtTrail.txt), which had thousands of victims.

I had no choice but chose to Reset my Windows. After that, all my programs were removed by the Windows Autorepair.

It spent two days to reinstall all my programs back, including Creative Cloud.

Although Creative Cloud could be reinstalled, none of the applications (e.g. Acrobat DC, Photoshop CC, etc.) could be installed correctly.

The error messages were as follows:

============================================================================

Exit Code: 7

Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW071 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: Adobe Acrobat DC 18.11.20055.0 Adobe Acrobat\Setup.exe_18.011.20055 -----------

ERROR: DW071:

ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603

-------------------------------------------------------------------------------------

=============================================================================================

I don't understand what it means.

Need Help!!

Thank a lot in advance.

shawn_starc · Accepted Answer

If that's the error code then try the below setps :

Uninstall the Adobe Creative Cloud desktop application by using CC cleaner tools and also fix the host file (Creative Cloud Help | Uninstall the Creative Cloud desktop app)

C:\Users\[user name]\AppData\Local\

C:\Program Files (x86)\Common Files\

C://program data (enable view hidden files to see this folder)

C://program files 86x/

C://program files/common files

C: //program files/

I hope it will resolve your error. Do update me about this

John T Smith · Answer

Code 7 https://helpx.adobe.com/lightroom/kb/exit-code-7-displays-installing.html

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