Creative Cloud App login

Question

Hi,and again! Adobe updates Creative Cloud App and again I’m forced to login into the App up to 20-30 times per day, as the App logs out by itself after several minutes!!!Do you guys realize that we designers need to own our life too? How do you want that we  do our job properly if half of our time is lost by entering login and password?Regards,PS: also, the font synchronization is a real pain in the A**

arij2010 · Accepted Answer

Permissions issue .1 - - For MAC :Run the Activity monitor to quit these processes .Go to Application > Utilities > Activity monitor .Select the process and force quit - For Windows :Run the Taske Manager to quit these processes .Windows 7 : "Ctrl+Shift+Esc"Windows 8 and 10 : "Windows+X" to Access the Power User MenuQuits All Adobe background processes :-------------------------------------Adobe CEF HelperAdobe Creative Cloud Adobe IPC BrokerAdobe Genuine Software Integrity ServiceCCLibrariesCCXProcessCreative CloudCoreSync-------------------------------------------------2 - Rename The folders "SlStore" , "SlCache" and "OOBE" to "SlStore.old" , "SlCache.old" and "OOBE.old" in this location :- For MAC :MAC HD/Users//Library/Application Support/Adobe/OOBEMAC HD/Library/Application Support/Adobe/SlStoreMAC HD/Library/Application Support/Adobe/SlCache- For Windows :C:\Users\\AppData\Local\Adobe\OOBEC:\ProgramData\Adobe\SLStore.C:\Program Files (x86)\Common Files\Adobe\ SlCache3- Give read and write permissions to this 2 Adobe folders ( Apply also to enclosed items ):MAC HD/Users//Library/Application Support/AdobeMAC HD/Library/Application Support/Adobe4- Run any application and test

Mylenium · Answer

Without any system information nobody can tell you why it's behaving thsi way. the simple truth is that this has nothing to do with the app per se, but rather that something on your system is preventing the log-in data to be retained persistently. Whether that's soem network issue constantly changing IP adresses and otehr stuff, a security tool blocking files and connections or a simple hiccup in user permissions we cannot know. Font sync is another matter entirely, but that, too, cannot be unriddled without some technical information, because the same things apply - poor network access could simply mess things up.

Mylenium

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded