Creative Cloud App needs "repair" AGAIN

Forum|Forum|7 years ago
January 8, 2019
3 replies
896 views

I got another message telling my the Creative Cloud "app" needs to be "repaired" - AGAIN! I get this problem nearly once a week at least since I installed CC2019 a month or so ago. My question: why??? Is there some "secret" way around this? Considering how much I'm paying every month for Adobe, the program really shouldn't have these sort of "start-up" problems. My 2019 resolution is to dump Adobe for good! PLEASE RESPOND ASAP!

Creative Cloud

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Correct answer dave1021

Thanks to all for your help. I had a session with with an Adobe tech last night who reinstalled everything. Thanks again!

oweno41889162

Participant

Why is that I can not save a downloaded file in DC Pro in my systems? It just will not open and save the file (save as) on the desktop. Before this problem started the creative cloud use to open and repair itself but now nothing happens while the download file stays unopen and unsaved. I really think your creative cloud is not working and very slow to opening during the repair process. Still, I am getting bill a subscription that is not working. I have tried to unstall and reinstall but still the same issues.

ProDesignTools

Community Expert

Hi Owen,

If you are having difficulties with your subscription, try contacting Adobe technical support as the original poster did above: You should be able to reach them via live online chat or possibly phone:

https://helpx.adobe.com/contact.html