Creative cloud app 'Waiting'

Forum|Forum|3 years ago
April 3, 2022
3 replies
654 views

The Creative cloud app (v5.6.5.58) ends up 'Wainting..' when I Update, Remove or Install any of the apps. Does anyone know what to do?
I am on macOS 12.1 with Apple silicon. Thx!

This topic has been closed for replies.

Correct answer Maarten0D45

In the end it started working again after a restart of the system.

M

Maarten0D45AuthorCorrect answer

Participant

In the end it started working again after a restart of the system.

kglad

Community Expert

good to hear that!

F

Faiz5E13

Participant

i hope this will work i am trying to do this.

kglad

Community Expert

it should take less than 1 minute to reset and then less than 5 minutes to decide if the cc app is working correctly, or not.

kglad

Community Expert

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

M

MindfulFntr

Participant

Thanks for this suggestion. I don't know what you mean by "reset the cc desktop app". Can you give step by step instructions, please?

kglad

Community Expert

again,

to reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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