Creative Cloud App won't run

Forum|Forum|5 years ago
October 2, 2020
2 replies
306 views

I've been trying to get the Creative Cloud App to run on my PC but it just doesn't want to. It just gives me a progress wheel.

I've tried everything on here but nothing seems to work. It still gives me the progress wheel.

Is there anything else that I can try to make it work?

Creative Cloud

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AxelMatt

Community Expert

Please take a look here: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

If this doesn't help please give us more informations about your system as I wrote in my former post.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

T

Timothy5CF3Author

Participant

Okay.

My OS is Windows 10 Home Edition (64-bit)

Version 2004

OS Build 19041.508

Creative Cloud Version is 5.2.1.441

Apps 5.2.0.436

Here are my PC specs:

CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00 GHz

RAM: 16 GB

AxelMatt

Community Expert

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

T

Timothy5CF3Author

Participant

everytime i open the creative cloud desktop app, it is stuck at this screen.

as for what i was doing, i had just installed the creative cloud desktop app and was trying to get it to open.

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