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A
Alessandro DC
Participant
April 7, 2017
Answered

Creative Cloud application run slow on not administative user

  • April 7, 2017
  • 1 reply
  • 281 views

Applications Creative Cloud run slow with non-administrative user
Especially so InDesign
I have a Windows PC Seven Professional 64Bit with non-administrative user and control over the executable...
I placed the installation, registration and first use of the application with the profile Local Administator
I added in User Policy for user profiles (not administrator) all executables of the CC Full but when i use non-administrative user applications are slow.
Especially indesign way.
Any suggestion is appreciated, Thanks, A.

This topic has been closed for replies.
Correct answer John T Smith

If this is your computer, what is the problem with using an Administrator account?

If this is a shared computer, that is against the license terms

Cloud License allows 2 activations at a time http://www.adobe.com/legal/licenses-terms.html

-http://www.adobe.com/content/dam/Adobe/en/legal/servicetou/Software_Terms-en_US-20150601_2200.pdf

-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

-Windows or Mac does not matter... 2 on the same operating system, or 1 on each

-Two activations on one account MAY NOT be in use at the same time (note in the above license link)

-An individual account is for one person and may not be shared with anyone else

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
April 7, 2017

If this is your computer, what is the problem with using an Administrator account?

If this is a shared computer, that is against the license terms

Cloud License allows 2 activations at a time http://www.adobe.com/legal/licenses-terms.html

-http://www.adobe.com/content/dam/Adobe/en/legal/servicetou/Software_Terms-en_US-20150601_2200.pdf

-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

-Windows or Mac does not matter... 2 on the same operating system, or 1 on each

-Two activations on one account MAY NOT be in use at the same time (note in the above license link)

-An individual account is for one person and may not be shared with anyone else

A
Alessandro DCAuthor
Participant
April 7, 2017

I'm s system administrator, this is not my but one of many under restrictive policy of use... and it isn't a shared computer, has its own license.

InDesign it's very very slow...

Another strange thing is that creative Cloud.exe starts but freezes with wheel spinning endlessly ... fails to start properly as if there was some other component or write access (Administative Path?) is prohibited by the policies ... the first time it was run on the administrative profile and it works ... but when I run it from the user profile wheel ... endlessly ... perhaps this is the cause of the slowness. I don't know... investigate...

A
Alessandro DCAuthor
Participant
April 7, 2017

I did some tests and it would seem to be something related to administrative rights and not to policies on executables.
I've given administrative rights to the user while maintaining the policies on executables and InDesign runs well ... with rights poweruser not work ... same behavior Creative Cloud.exe ...

Any suggestion is appreciated, Thanks, A.

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