same Issue as in Creative Cloud & authenticating proxies? #39 . I created file with Log Collector Tool ('AdobeLogs-20052015-1159-f0135n_0.zip') . How can i provide the log collection archive? I can't find any way to contact support instead of this forum. Thank you!
Hi Andreas,
Please refer to the help document below to fix the firewall issue:
https://helpx.adobe.com/creative-cloud/packager/creative-cloud-packager.html (Site/port information)
Also, please refer to the link below to contact the support through call/chat:
Regards,
Sheena
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices