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third unkle
Inspiring
February 19, 2014
Answered

Creative Cloud Apps panel won't load

  • February 19, 2014
  • 4 replies
  • 27923 views

Creative Cloud Apps panel won't load. Been like this since the latest AE update failed a few days ago. All apps are working and CC looks fine. Log out of CC and quit CC are greyed out and not available. Any ideas. Pete.

    This topic has been closed for replies.
    Correct answer third unkle

    Actually it's come good this morning... thanks for that. I had restarted a number of times... anyway all good for now. If I can solve my PPro issue I'll be a happy man.

    4 replies

    Joy_Dee
    Joy_Dee
    Participant
    January 30, 2015

    Hello Jeff,

    I have tried updating my creative cloud but for some reason, it never happened and the download kept stopping at 25%.
    So I went on forums to try to troubleshoot, I changed browsers, reboot my mac and finally uninstalled the application.
    This morning, I tried launching the installation but that too seems to become buggy now...I am very concerned as my clients
    are waiting for me to deliver a project today and I can'T think of something else to do at this point. Please let me know if I am missing
    something, thank you.

    T
    third unkleAuthor
    Inspiring
    October 15, 2014

    Hi there... I am Peter Hickson and most certainly did not make the original post. Either there is a glitch in the forum or my account has been hacked. How best to proceed? I have changed my password. Do I need to do anything else? Slightly concerned. Pete.

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    October 15, 2014

    Pete the original post was from February 18, 2014.  If you believe there was unauthorized access to your account then changing your password should prevent anyone else from accessing it.

    T
    third unkleAuthor
    Inspiring
    October 15, 2014

    Thanks Jeff. Didn't read the date of the original post correctly. Think that probably was me after all. Do you know where the best place to check compatibility with the latest OSX updates is?

    Finding it hard to search for information regarding Mavericks 10.9.5 and there have been problems in the past so very reticent to upgrade the OS.

    Cheers. Pete.

    T
    third unkleAuthorCorrect answer
    Inspiring
    February 19, 2014

    Actually it's come good this morning... thanks for that. I had restarted a number of times... anyway all good for now. If I can solve my PPro issue I'll be a happy man.

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    February 19, 2014

    Excellent thanks for the update!

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    February 19, 2014

    Third Unkle which operating system are you using?  What steps have you tried so far to resolve your difficulties with the Creative Cloud Desktop application?

    Doug_Caplan
    Doug_Caplan
    Participant
    October 15, 2014

    Hey there! I am having the same trouble as Third Unkle where the apps section continuously has the loading symbol on my Creative Cloud Desktop. I have tried uninstalling and reinstalling, and I have tried restarting my MAC. I am using standard mac OS X version 10.9.5. Please help!

      moomookate
      moomookate
      Participant
      October 15, 2014

      Same here, on OSX 10.7.5

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