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Participant
Jul 22, 2024 11:52 AM UTC
Question

Creative Cloud Apps Won't Install Error Message Tells Me I'm Trying To Isntall To A Network Drive

I'm currently running creative cloud on windows 10.  I have tried installing the apps to both my C drive and a plugin external drive and I am getting the same error message each time.  The message tells me that I am trying to install to a network drive and no matter what changes I make in the download preferences it still gives me the same message. 

 

How can I resolve this issue?

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1 reply

kglad
Community Expert
Community Expert
Jul 22, 2024 11:56 AM UTC

you can't install to the root of a drive.

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