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deepaks19486319
deepaks19486319
Participant
June 19, 2019
Question

Creative Cloud asking for Adobe ID and Password

  • June 19, 2019
  • 2 replies
  • 424 views

Hi Alll

I manage software for my organization and we have subscription for Creative Cloud . And as a part of the same we installed Adobe illiustrator in one of our employees machine which is repeatedly popping up for Adobe ID and password . Is there a solution ? as we do not have individual adobe ID and passwords for every installation .

Thanks

Deepak

[Moderator edited for clarity.]

This topic has been closed for replies.

2 replies

Srishti Bali
Srishti Bali
Legend
June 21, 2019

Hi Deepak,

Thanks for reaching out. I understand that Illustrator is asking you to sign in repeatedly. In addition to the steps shared by Steve, you can also check out this help article: Adobe Creative Cloud signs you out or asks you to sign in repeatedly

I am also moving this thread to Adobe Creative Cloud section of the community so that our experts can help you with the further steps.

Regards,

Srishti

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
June 19, 2019

What kind of subscription did you pay for? A normal installation is for an individual. For multiple users, you can buy multiple individual subscriptions or get team or enterprise subscriptions.

Each "normal" installation comes with one Adobe ID and password. Team and Enterprise subscriptions have administrators who delegate copies to their users. Enterprise subscriptions are for very large organizations.

Adobe Creative Cloud for teams | What is Creative Cloud for teams?

What is Creative Cloud for enterprise | Adobe Creative Cloud for enterprise

Oh, by the way, you're talking about Creative Cloud not Creative Studio.

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