Participant

Question

Creative Cloud can't download all apps.

Forum|Forum|6 years ago
February 16, 2020
4 replies
661 views

Hello,

I just bought the licensce Creative Cloud for business. When I download one app, it stays at about 21,5 %. All other apps kept hanging on about 9%. Can someone explain or help me why it isn't possible to download the desktopapps.

Thanks, kind regards,

MGM de Boer

[Edited from Apple iCloud to Adobe Cloud... Mod]

This topic has been closed for replies.

Community Expert

Community Expert

Hi, please see this related thread discussing similar issues:

https://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/td-p/10457210

You could read through all the suggestions given there first, and then see if any of them work for you.

Community Expert

Community Expert

suspend av and any antimalware programs that might block installation and start your cc app as an administrator.

Community Expert

Community Expert

iCloud is an Apple product https://www.apple.com/icloud/

Do you mean Adobe Creative Cloud?

MGM de BoerAuthor

Participant

Yes, John.

Community Expert

Community Expert

use a stable wired connection, if possible, and download/install one app at a time.

if that fails, suspend av and any antimalware programs that might block installation and start your cc app as an administrator.

MGM de BoerAuthor

Participant

Hello Kglad,

I did check this, also tried without firewall activation, still not downloading full procent. Also app at one at the time.