Inspiring

Question

Creative Cloud cant connect without tls 1.0 & SHA hash

Forum|Forum|8 years ago
October 20, 2017
1 reply
993 views

We are testing disabling tls 1.0, 1.1, and SHA Hash for security, but this seems to cause an issue for Creative Cloud. Is there a way to make it work using more secure protocols and hashes? If not, are there any plans for this kind of support in the future?

Creative Cloud

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Legend

Hi Rich,

Could you please help us understand more? What happens with Creative Cloud when you disable the Hash for security?

Thanks

Kanika

Rich.DAuthor

Inspiring

Enabling SHA will resolve the connection issue. TLS 1.0 is required as well. I have not tested with 1.0 enabled and 1.1 disabled.

Legend

Please see:

Creative Cloud - Unable to reach Adobe servers