Creative Cloud Cleaner hangs

Forum|Forum|9 years ago
October 2, 2016
1 reply
1274 views

I am trying to uninstall all CS3 apps and related files. I ran the uninstaller, but the apps remain.

I installed CC Cleaner and selected the CS3 apps to remove. CC Cleaner hangs with a spinning beachball and Activity Monitor says its "Not Responding".

Any suggestions how I can get this tool to run? Thanks.

This topic has been closed for replies.

kglad

Community Expert

reinstall cs3 to restore your uninstallers.

[moved from Adobe Creative Cloud to Downloading, Installing, Setting Up]

K

keithk1434942Author

Participating Frequently

Thanks for the suggestion, but I no longer have the media to install CS3.

I have been through all the Adobe suggestions for removing stubborn CS3 installations. They all come back to using CC Cleaner since I am a CC subscriber.

Any suggestions for getting CC Cleaner to work?

kglad

Community Expert

Downloadable installation files available:

Suites and Programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: DC, XI, X | X Suite | 9,8 | 9 pro extended exe,9 pro extended 7z | 9 standard | 8 standard
Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
Cold Fusion: 11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Lightroom: 6.7| 5.7.1| 4.4 | 3.6
Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded