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Participant
October 18, 2022
Question

Creative Cloud constantly prompting me to sign in

  • October 18, 2022
  • 1 reply
  • 150 views

Hello everyone, there's something wrong with my Creative Cloud. I am constantly being prompted "You've been signed out. Please sign in again to continue using Adobe apps." screen. I have used Creative cloud before, but that was a year ago. The licence at that time was also from my school, but this year our teacher didn't sign up for it because it wasn't necessary. Now, I created my own account, and I subscribed to Creative Cloud to continue using these services, but then this happened.

 

I tried finding solutions to it, like in previous articles. I've tried some methods:

https://helpx.adobe.com/ca/download-install/kb/acrobat-repeatedly-prompts-for-sign-in.html

https://helpx.adobe.com/in/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

They both didn't work. I also did an AVG scan, there were no viruses. I even uninstalled all anti-viruses on the computer. It is still not working. I signed out of the school Microsoft account, so only my account is on the computer. It is STILL not working. (My OS is Windows 10) Can someone help, please?

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1 reply

kglad
Community Expert
Community Expert
October 18, 2022