Creative Cloud Crashing on Launch
Hi everyone,
creative cloud is crashing on launch on my mac. I'm using the latest 10.14.1 MacOS Mojave.
I had a look at the crash report and the reason for the crash is that the Creative Cloud app is trying to display an alert (NSAlert) from a background thread (see call stack below).
Anyone knows any workaround?
Thanks
-----------( call stack )-----------
Application Specific Information:
*** Terminating app due to uncaught exception 'NSGenericException', reason: '-[NSAlert runModal] may only be invoked from the main thread. Behavior on other threads is undefined.'
terminating with uncaught exception of type NSException
abort() called
Thread 16 Crashed:
0 libsystem_kernel.dylib 0x00007fff6e65fb86 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff6e715c50 pthread_kill + 285
2 libsystem_c.dylib 0x00007fff6e5c91c9 abort + 127
3 libc++abi.dylib 0x00007fff6bc4c231 abort_message + 231
4 libc++abi.dylib 0x00007fff6bc4c3cd default_terminate_handler() + 265
5 libobjc.A.dylib 0x00007fff6d455c87 _objc_terminate() + 97
6 libc++abi.dylib 0x00007fff6bc57dfe std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff6bc57be2 __cxxabiv1::failed_throw(__cxxabiv1::__cxa_exception*) + 27
8 libc++abi.dylib 0x00007fff6bc4abb9 __cxa_throw + 113
9 libobjc.A.dylib 0x00007fff6d45385a objc_exception_throw + 362
10 com.apple.AppKit 0x00007fff3f2ec1ce _NSRunModal + 608
11 com.apple.AppKit 0x00007fff3ed8c5bc -[NSAlert runModal] + 233
12 com.adobe.acc.AdobeDesktopService 0x0000000109aa3823 0x109a88000 + 112675
13 com.adobe.acc.AdobeDesktopService 0x0000000109aa262b 0x109a88000 + 108075
14 com.adobe.acc.AdobeDesktopService 0x0000000109aa6604 0x109a88000 + 124420
15 com.adobe.acc.AdobeDesktopService 0x0000000109aa64de 0x109a88000 + 124126
16 com.adobe.acc.AdobeDesktopService 0x0000000109a8fc1f 0x109a88000 + 31775
17 Core.dylib 0x000000010b788ad3 ExternalGatewayBase::sendMessage(MessageObject const&) + 67
18 Core.dylib 0x000000010b788a6c ExternalGatewayBase::sendMessageToHost(MessageObject const&) + 28
19 Core.dylib 0x000000010b7905b3 ExternalGateway::sendMessageToProcessExe(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, bool, bool) + 147
20 Core.dylib 0x000000010b7861f4 0x10b76c000 + 106996
21 Core.dylib 0x000000010b77ef8b 0x10b76c000 + 77707
22 Core.dylib 0x000000010b785138 CoreCommandHandler::handleMessage(MessageObject const&) + 248
23 Core.dylib 0x000000010b78e570 ExternalGateway::handleMessage(MessageObject const&, MessageStruct const*, bool (**)(void const*), char const**) + 1808
24 Core.dylib 0x000000010b79081d ExternalGateway::processMessageFromOutside(MessageStruct const*, bool (**)(void const*)) + 413
25 ContainerBL.dylib 0x000000010e8616d3 ExternalGatewayBase::sendMessage(MessageObject const&) + 67
26 ContainerBL.dylib 0x000000010e86181e ExternalGatewayBase::sendMessageToCore(MessageObject&) + 62
27 ContainerBL.dylib 0x000000010e82e0eb IMSLibHelper::loadProvisioningNativeApplet() + 363
28 ContainerBL.dylib 0x000000010e7f85b2 0x10e79d000 + 374194
29 ContainerBL.dylib 0x000000010e9140aa threadProcHandlerMac(void*) + 42
30 libsystem_pthread.dylib 0x00007fff6e71333d _pthread_body + 126
31 libsystem_pthread.dylib 0x00007fff6e7162a7 _pthread_start + 70
32 libsystem_pthread.dylib 0x00007fff6e712425 thread_start + 13
