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J
johnd60246340
Participant
August 23, 2018
Answered

Creative Cloud crashing on start up

  • August 23, 2018
  • 1 reply
  • 448 views

I am running Windows 10 and this recently started happening. I have never had a problem before.

Anytime I boot my computer, Creative Cloud won't start. I get this error below. When I try to start it, it just sits and spins for 10 minutes before the message is repeated again. I have done what the message says to do and the result is the same.

Any ideas how to fix this? It is beyond annoying as I'm unable to update my apps and everything lags.

Thank you.

This topic has been closed for replies.

1 reply

AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
August 23, 2018

Please take a look here:

Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel

Adobe Creative Cloud, needed to resolve this problem, is missing or damaged

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
J
johnd60246340Author
Participant
August 23, 2018

I have tried repairing, didn't work.

I have deleted the OOBE folder and relaunched after restarting my desktop, didn't work.

I have uninstalled and reinstalled the Creative Cloud desktop app, didn't work.

I am unsure what to do at this point other than pull out copious amounts of my hair.........

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