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Design_SW
Participant
November 6, 2018
Answered

Creative Cloud desktop app disappeared from my Mac

  • November 6, 2018
  • 2 replies
  • 1792 views

The CC app has disappeared from the header bar at the top of my screen.

I can still open and use the individual apps (InDesign, Photoshop, etc) but can't access the CC app.

Does this mean I need to completely re-install Creative Cloud to my machine?

This topic has been closed for replies.
Correct answer arij2010

Check here :

Applications/Utilities

If you have a Creative Cloud folder ,go inside and clic on "ACC" folder .

2 replies

T
tturiano
Inspiring
June 21, 2023

I have the same problem on my mac this morning. No ACC on my computer. When I go to the Applications>Utilities>Adobe Creative Cloud>ACC folder and try to open "Creative Cloud.app", the following message comes up: ACC is no longer open. What to do? thanks

 

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 21, 2023

restart your computer and retry opening.  if that fails reinstall the cc app.

arij2010
arij2010Correct answer
Inspiring
November 6, 2018

Check here :

Applications/Utilities

If you have a Creative Cloud folder ,go inside and clic on "ACC" folder .

    D
    Design_SWAuthor
    Participant
    November 6, 2018

    That's sorted it. Thank you very much!!

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