Skip to main content
helenm49912782
Participant
February 19, 2017
Answered

Creative Cloud Desktop App disappears

  • February 19, 2017
  • 1 reply
  • 591 views

I am running Creative Cloud on my iMac.

Every time i reboot the machine the Desktop app has disappeared, and i have to reinstall it again.

I have tried uninstalling using the removal app, and have disabled my antivirus, but it still doesn't install permanently.

Is there a solution to this??

Surely i can't be expected to install the app every time i switch on my machine!!!!

This topic has been closed for replies.
Correct answer kglad

there's something on your computer (av, cleaner etc) that's removing the desktop app during shutdown, or more likely during start-up.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
February 19, 2017

there's something on your computer (av, cleaner etc) that's removing the desktop app during shutdown, or more likely during start-up.