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Participant
September 6, 2017
Answered

Creative Cloud Desktop app won't open

  • September 6, 2017
  • 3 replies
  • 4043 views

I recently installed the Creative Cloud desktop app, but it doesn't seem to be working. Every time I try to open it, a blank page shows up. I've uninstalled the app, shut down my laptop, reinstalled, but nothing seems to work. Are there any other solutions?

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Correct answer Sheena Kaul

Hi Karmary,

I believe you are referring to the blank white window of CC desktop app.

Please refer to the threads below where this issue has been addressed:

creative cloud is blank window why?

Cloud Desktop App is blank?

New Creative Cloud App unusable: it's blank!

Re: Creative Cloud app opening blank

Regards,

Sheena

3 replies

Sheena Kaul
Sheena KaulCorrect answer
Legend
September 6, 2017

Hi Karmary,

I believe you are referring to the blank white window of CC desktop app.

Please refer to the threads below where this issue has been addressed:

creative cloud is blank window why?

Cloud Desktop App is blank?

New Creative Cloud App unusable: it's blank!

Re: Creative Cloud app opening blank

Regards,

Sheena

Participating Frequently
September 6, 2017
kglad
Community Expert
Community Expert
September 6, 2017