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H
he_ba
Participant
March 14, 2021
Question

Creative Cloud Desktop does not detect that I have applications installed

  • March 14, 2021
  • 1 reply
  • 204 views

Although I have 3 applications installed from my contracted plan, Creative Cload Desktop indicates that they are not installed. When I use the applications it seems that everything works fine, but I do not know if this represents a problem for future updates. 

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1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
March 14, 2021

Hi @he_ba,

Did you restart your computer?

 

1. Open CC Desktop App.
2. Click your Avatar (top, right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."

3. Click on Updates in your left side panel.  When updates become available you'll see a number in a blue circle.

 

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
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