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MartinBarnesCreative
Known Participant
March 18, 2021
Question

Creative Cloud Desktop Missing or Damaged

Running CC on an 2012 iMac with Catalina OS (can't upgrade to Big Sur)

 

Everytime I start up my Mac, I get a message saying Creative Cloud Desktop is damged or missing, and needs to be redownloaded - This happens every time I boot up from a power off state, ir when restarting.

 

iIt's the silly thing that takes about 20 mins to complete...  I could get quite a lot doe in 20 minutes, but can't because of this.

 

I can boot up AI, PS and ID without it and they run fine - How can I sort out the CC Desktop issue?  I've done the cleanup tool and other things, but nothing seems to solve the problem.

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2 replies

kglad
Community Expert
Community Expert
March 18, 2021

that's caused by something on your computer.  i believe the last person i responded to tracked it down to their mac defragger.

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John T Smith
Community Expert
Community Expert
March 18, 2021