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Jesper_Jepsen
Participant
June 21, 2013
Answered

Creative cloud desktop say's that Egde inspect and reflow are installed but they are not.

  • June 21, 2013
  • 1 reply
  • 1045 views

Creative cloud desktop say's that Egde inspect and reflow are installed but they are not, the system is a total new instalation.

The system is OS X 10.8 and Creative cloud desktop is fine working with the install of Photoshop CC, but it tells me that I already have Adobe Edgde inspect and reflow installed, but the programs is not installed on the machine.

If I try to download them from there websites they come up with the creative cloud desktop and tell that they are up to date.

How do I install these programs?

Jesper

This topic has been closed for replies.
Correct answer Greg_M_

Have you tried the Creative Cloud Cleaner Tool?

http://www.adobe.com/support/contact/cscleanertool.html

1 reply

J
jordanrichiii
Participant
June 21, 2013

Same issue with different apps as well. Recently I deleted (uninstalled) all of CS6 from the creative cloud. Then downloaded all of the new cc apps. everything went on with out an hitch...

Except for adobe muse,when ever I try to download from the website It launches creative cloud app but nothing downloads.

Also in my creative cloud it still thinks I have CS6 apps installed.

G
Greg_M_Correct answer
Participating Frequently
June 21, 2013

Have you tried the Creative Cloud Cleaner Tool?

http://www.adobe.com/support/contact/cscleanertool.html

J
jordanrichiii
Participant
June 21, 2013

This worked. Thank you

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