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ryleyd49927382
Participant
June 20, 2017
Answered

Creative cloud disappeared from my Mac top menu bar

  • June 20, 2017
  • 1 reply
  • 6399 views

I accidentally closed my Creative Cloud app from my Mac top menu bar (closed it as a window) and now I have no idea where it is. I can't open any of my Adobe applications and can't un-install it (because it's saying it's being used somewhere else) to re-install it. The mac top menu bar I am talking about is where the apple, wifi, power charging, etc. is. I need to find a way to either un-install it or get it back up on my Mac top menu bar.

    This topic has been closed for replies.
    Correct answer Atul_Saini

    Hi ryleyd49927382,

    As you have mentioned Creative Cloud is disappearing for your Mac top menu bar and you are unable to uninstall it. I would request you to try the steps mentioned on this link: -"Failed to install" error received when installing Adobe Creative Cloud desktop app and let us know if this works.

    Please update this discussion in case you are unable to fix this issue using the solutions provided in the link above.

    Thanks.

    1 reply

    Atul_Saini
    Atul_SainiCorrect answer
    Legend
    June 20, 2017

    Hi ryleyd49927382,

    As you have mentioned Creative Cloud is disappearing for your Mac top menu bar and you are unable to uninstall it. I would request you to try the steps mentioned on this link: -"Failed to install" error received when installing Adobe Creative Cloud desktop app and let us know if this works.

    Please update this discussion in case you are unable to fix this issue using the solutions provided in the link above.

    Thanks.

    R
    ryleyd49927382Author
    Participant
    June 20, 2017

    This is what pops up every time I try to uninstall and I haven't opened/used creative cloud in months.

    Atul_Saini
    Atul_Saini
    Legend
    June 20, 2017

    Hi ryleyd49927382,

    I would request you to restart the machine and then try to uninstall it. It should bypass this message. I would also like to know if are using the uninstaller as suggested in the link that I have provided in message #1.

    Thanks.

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