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Alan_House
Participant
October 12, 2014
Question

creative cloud doesn't show latest updates!!!!!!!!!!please help!!!....

  • October 12, 2014
  • 1 reply
  • 474 views

i have photoshop cc 2014 i try to update to 2014.2 but  doesn't wanna show update at all it keep tell me my photoshop is up to date!!! in the (creative cloud and Adobe Application Manager) its same thing

i try everything uninstall install photoshop included (creative cloud and AAM) but other adobe cc apps like Bridge CC show there is New update available!!!.

direct link update not work for me' its say (no applicable for you)

please help!!!....

I use Macbook Pro OSX 10.9.5

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1 reply

kglad
Community Expert
Community Expert
October 12, 2014
Alan_House
Participant
October 13, 2014

its the same thing!!! maybe there is Solution without (Remove all Creative Cloud software)

... if i uninstall photoshop and reinstall from CC Desktop do i get the latest version??.....

Atul_Saini
Legend
October 13, 2014

Hi Alan_House@yahoo.com,

Please try to rename AdobeUpdaterAdminPrefs.dat to AdobeUpdaterAdminPrefs.dat-old from the below mentioned location.

Location: <Startup Disk>/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat

Please revert in case the problem still persists.

Thanks,

Atul Saini