creative cloud download problems

Forum|Forum|9 years ago
April 22, 2017
2 replies
589 views

i have adobe premiere pro and it says that creative cloud is missing or damaged. so then i go and re download it but it just stops at 3% what do i do so i can run adobe premiere pro?

Creative Cloud

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Correct answer kglad

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html

if that fails, follow solutions 2 and 3 here:

https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

kglad

Correct answer

Community Expert

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html

if that fails, follow solutions 2 and 3 here:

https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

HappyJacky

Participant

Thank you, for real. I simply got sent to this other POS page where the logout/login was near the bottom of the page??? Too late for me.

So I have deleted my CC desktop, and somehow I was rushing and hit option #3 twice in the cleaner tool and deleted the bridge as well. I've never done that before. I am starting here:

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html

if that fails, follow solutions 2 and 3 here:

https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

Just click the link below if all you have is the hang at 42%. I messed up and went to far...

creative cloud hangs at 42%