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Participant
February 4, 2014
Answered

creative cloud downloading

  • February 4, 2014
  • 1 reply
  • 196 views

I bought the student creative cloud and input my code on the card but never got anything downloaded. When I log back into my adobe account it will only let me download the free trials. I tried to enter my code again but it said it was already used.

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Correct answer Romsinha-9KMEUt

Hi jben6594,

Please refer the knowledge base article: http://helpx.adobe.com/x-productkb/global/redemption-code-help.html.

Regards,

Romit Sinha

1 reply

Romsinha-9KMEUt
Adobe Employee
Romsinha-9KMEUtCorrect answer
Adobe Employee
February 4, 2014

Hi jben6594,

Please refer the knowledge base article: http://helpx.adobe.com/x-productkb/global/redemption-code-help.html.

Regards,

Romit Sinha