Inspiring

Question

Creative Cloud error 190 when updating.

Forum|Forum|2 days ago
July 21, 2026
6 replies
102 views

Yesterday, my beta version was updated to 27.10 m 3610, and since then, every time I launch Creative Cloud, I get a message saying I need to update it, and then error 190 occurs.

I've tried it on two different PCs, and the error is the same. I've also uninstalled and reinstalled Creative Cloud, but the error persists.

My system is a fully updated Windows 10, and I'm enrolled in the ESU. Aside from that, all my other subscribed applications launch correctly, including Creative Cloud.

Edición   Windows 10 Pro
Versión   22H2
Instalado el   ‎18/‎10/‎2024
Compilación del sistema operativo   19045.7548

...

Jeff_A_Wright

Community Manager

@onazole and others, thank you for your detailed post. Please see

where this same error is being discussed. I have requested information from the original poster regarding the contents of the log file. I recommend subscribing to this active discussion about the recent Error 190 on Windows 10 2H22.

Sekorts

Participant

Same here, I did have a windows update stuck for a while, but just did and I'm on the latest version and receiving the same error

CShubert

Community Manager

Hi all, a couple things to check if you are seeing this error:

Error 190 generally indicates that the app does not meet the system requirements for installation or update. You can find Adobe’s troubleshooting article here:

Resolve error code 190 during Adobe app installation

Please also review the current Photoshop desktop system requirements here:

Adobe Photoshop on desktop technical requirements

To help confirm whether this is a requirements-related issue on your machine, please check your Windows version:

Press Win + R
Type winver
Press Enter
Note the Windows version and OS build shown in the dialog

If your system does not meet the current requirements listed on the Photoshop technical requirements page, updating Windows may resolve the issue.

If your system already meets the listed requirements and you still see Error 190, please reply with:

Your exact Windows version and OS build
Your exact Photoshop Beta version/build
Whether the same issue occurs on more than one machine

That will help us investigate further.

Thanks,

Cory - Photoshop Product Manager

onazoleAuthor

Inspiring

All that information is already included in the bug report I made, of course including the Windows version and the beta version.

Please check them.

R

Ramy E.

Participant

Thanks for answering. I’ve already checked the above and I confirm that my device meets the minimum requirements for both. I’m having this issue with Creative Cloud Desktop App. Haven’t encountered an issue with Photoshop so far.

My computer runs Windows 10 Home 22H2, OS Build 19045.6466
I use only one computer.

Bob Ulius

Known Participant

Same here. Just started.

R

Ramy E.

Participant

Just today, Creative Cloud desktop app is returning Error Code 190 as soon as it starts with a red exclamation mark alerting that an update has failed. As per the following https://helpx.adobe.com/download-install/apps/system-requirements/creative-cloud-desktop-app-system-requirements.html the desktop app requires “Windows 10 (64-bit) version 1903 and later.”

My computer runs Windows 10 Home 22H2, so it should be good.

I also checked and verified that Compatibility Mode is OFF for this app, as I have learned that it may cause some issues if activated.

How to get this issue resolved?