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charladonatelli
charladonatelli
Participant
September 9, 2017
Answered

Creative Cloud Error 42:Installer was unable to access a critical file/directory.

  • September 9, 2017
  • 2 replies
  • 2787 views

I am trying to update Creative Cloud, because that is the only option it is giving me, and after a few seconds it comes up with this error code. I have no idea what to do and have looked at other forums and they do not help.

I have a PC with Windows 7.

This topic has been closed for replies.
Correct answer John T Smith

Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

2 replies

Sheena Kaul
Sheena Kaul
Legend
September 13, 2017

Moving to Creative Cloud Download & Install​

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
September 10, 2017

Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

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