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wesleys14667147
Participant
August 4, 2017
Answered

Creative Cloud Error Code 1

  • August 4, 2017
  • 2 replies
  • 717 views

I had this installed on my desktop...all of a sudden its gone and my TK's don't work in illustrator (I assume they are related).

When I try to reinstall it, I get error code 1.

HELP

This topic has been closed for replies.
Correct answer Kanikas

Hi Wesley,

As you mentioned that you are getting Error code 1, please see the steps shared in the link for help:

"Failed to install" error received when installing Adobe Creative Cloud desktop app

Let us know if you continue to face issues with fonts in Illustrator.

Feel free to update the thread for any other concerns.

Regards

kanika

2 replies

Sheena Kaul
Community Manager
Community Manager
August 14, 2017
Kanikas
Community Manager
KanikasCommunity ManagerCorrect answer
Community Manager
August 4, 2017

Hi Wesley,

As you mentioned that you are getting Error code 1, please see the steps shared in the link for help:

"Failed to install" error received when installing Adobe Creative Cloud desktop app

Let us know if you continue to face issues with fonts in Illustrator.

Feel free to update the thread for any other concerns.

Regards

kanika