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M
mikeg16006431
Inspiring
December 24, 2020
質問

Creative Cloud Error Message

  • December 24, 2020
  • 返信数 1.
  • 241 ビュー

I have installed, uninstalled,. installed, uninstalled and installed Creative Cloud but continue to get two error messages that prevent me from opening Creative Coud. Screenshots of the two meessages are attached.

 

Can anyone help resolve this probvlem?

 

Thanks for your help.

 

Mike Gaudette

このトピックへの返信は締め切られました。

返信数 1

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
December 24, 2020

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

M
mikeg16006431作成者
Inspiring
December 24, 2020

Thank you John. All fixed now.

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