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Participant
November 22, 2013
Question

creative cloud fail

  • November 22, 2013
  • 2 replies
  • 458 views

My creative cloud will not install , it says there is some sort of issue but wont tell me what

This topic has been closed for replies.

2 replies

Jeffrey_A_Wright
Legend
November 22, 2013

Fran08Michi do you receive any type of error messages?   Which operating system are you using?  Have you previously utilized Creative Cloud sucessfully on this computer?

Participant
November 22, 2013

It doesnt show any error messages. I have an iMac OS X 10.9. Yes it was previously installed but it wasnt working so I tried uninstalling it and re installing it but now it just wont install at all.

Jeffrey_A_Wright
Legend
November 22, 2013

Fran08michi please see http://forums.adobe.com/thread/1234827?start=80&tstart=0 where this topic has been discussed.  You can find several solutions available within the discussion thread.