Creative Cloud Forced Reinstall on Reboot?

Question

Good afternoon all!For most of the year now, I've had an issue where Creative Cloud pops up and tells me it has to be repaired after rebooting.  This always leads to it downloading and installing over the top of the existing installation.  This time, however, it told me on the repair installation that I didn't have enough disk space - which is absolutely not true - so I had to download a fresh copy from the Adobe site.I'm running Mac OS X 10.12.6, though this was an issue in the previous version as well.Has anyone else successfully resolved this issue?  It's getting mighty annoying having to reinstall CC every time I reboot my machine.  I've twice contacted Adobe directly about this, only to be told both times to reinstall before rebooting and see if that helps.  Clearly it does not.Thanks for your time!-Dev

kglad · Accepted Answer

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 3 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

Spencer23810849t2dj · Answer

This is not really a fix, but I have the same problem. Every time I reboot I have to repair Adobe Creative Cloud. I found out that if I just reboot again, I do not have to repair it. It will work fine until I reboot again. Then instead of repairing it, I have to reboot my computer again. Basically, I have to reboot twice in order for Adobe Creative cloud to work without having to repair it. It is ridiculous to have to reboot twice in order for an app to work, but that is my solution. I hope that it works for you. I wish we could just use the Adobe products without the creative cloud.

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