Creative Cloud freezes every time before installing Apps.

hey i downloaded creative cloud for my work computer.  the installer downloads but when i open it, on the first page where it says "Home, Apps, Assets, Community" it just freezes on the apps screen every time. tried uninstalling it and downloaded it again and nothing.  internet connection in my office is super solid too, and my computer's a brand new macbook pro with no problems.  any ideas?