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Creative cloud icon in top right hand of screen is gray and will not open
cloud icon in top right hand corner of man screen is gray. when I click on it , it opens an empty window
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Restart the computer and check .
If issue remains same.
Follow below steps:
Close all Adobe apps.
Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
Type in below command and hit 'Enter' key.
Appdata
It will open Appdata folder.
Then navigate to Local>Adobe>OOBE. Open OOBE folder and delete " Opm.db" file.
Once Opm.db file is deleted, relaunch Adobe Creative Cloud app and check.
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