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Participant
May 7, 2020
Question

Creative Cloud icon red dot after waking up a MacBook Pro

  • May 7, 2020
  • 1 reply
  • 593 views

Hello all,

 

in the last few months every time that my MacBook Pro wakes up from sleep the icon of the Creative Cloud was a red dot. If I click on the icon and the app opens no errors of file synching is displayed or any new notifications. Any ideas how I can solve this issue?

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1 reply

kglad
Community Expert
Community Expert
May 7, 2020

that's supposed to mean there's a new notification.  you can turn that off if it's not helpful, https://helpx.adobe.com/creative-cloud/help/notifications.html

 

or you can try, resetting the cc app: To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R