Creative Cloud install A12E5 Error

Question

Yes, A12E5. Not A12E1. I'm looking directly at it right now. I've attempted everything I've found in the threads; i.e. renaming support folders, rebooting my OS multiple times and after every new attempt at something else (I'm running Mac OS X Mountain Lion), and even went so far as to remove every trace of Adobe applications I could find on my computer to give it a 'fresh installability'--no dice. I need to use these programs now to finish a project and wasn't expecting to be hit by such a severe problem when trying to update with my formerly good copy of Creative Cloud.I still don't know exactly what this error means, let alone how to solve it. Can anybody give me insight or solutions?

Jeffrey_A_Wright · Answer

Samuelvwest I am unsure what else we can offer if all solutions which were previously suggested have been tried. It would be beneficial, so we don't repeat suggested steps, if you could post which steps you have tried exactly or the discussions which you referenced?

Alternately have you contacted our support team? If so do you have a case number which can be referenced? If not then you may want to consider opening a case with our support team at http://adobe.ly/yxj0t6.

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