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ncoult2
ncoult2
Participant
August 27, 2015
Question

Creative Cloud install fails with "Failed to Acquire installation lock." error in PDApp.log.

  • August 27, 2015
  • 1 reply
  • 224 views

I am running Mac OS X 10.10.  I have already run the Creative Cloud Cleaner tool as suggested, but I continue to get error code 1 installation failures when running the Creative Cloud Installer.  The PDApp.log file shows the error "Failed to Acquire installation lock."

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1 reply

Pattie-F
Pattie-F
Legend
August 27, 2015

Please see suggestions in this link if you see Creative Cloud Desktop Failed to Install or Error Code 1

KB-Creative Cloud Desktop Failed to Install

ncoult2
ncoult2Author
Participant
August 27, 2015

I have tried all of those and I am still getting the same error.

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