I am unable to launch creative cloud. The apps starts but I only get the main box with the spinning icon in the center. Eventually, I will receive an error stating the program needs to close. I am trying to re-download Illustrator CS5 to my new laptop and I am not able to. I am running 64 bit windows 7.
I thought my problem was with the Creative Cloud app on my desktop but I tried it when I got home, on my home network, and it is working just fine now. I was ultimately just trying to download CS5 again onto my new laptop. I was being sent to the cloud in order to download it and it wouldn't do anything after the initial window opened. The blue circle would continue to spin with a blank (white) background. I now have CS5 downloading in the background right now. Thank you for the response, much appreciated.
Cheers
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