Creative Cloud Installation Failed

Forum|Forum|13 years ago
March 18, 2013
1 reply
491 views

I just bought a Creative Cloud subscription, and am trying to install the applications using Adobe Application Manager. However, the message "Installation Failed" always appears. I've tried restarting my computer, installing in Safe Boot (I'm using Mac OS X 10.8.3), disabling my anti-virus software, disabling my firewall, but nothing has worked. Any suggestions?

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Mylenium

Legend

Provide installation logs:

Troubleshoot with install logs

Mylenium

K

korn_lappAuthor

Participant

I went to Library/Logs/Adobe/, but the only file there is "Adobe Reader Updater.log". There wasn't a folder called "Installers".

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