Answered
Creative Cloud Installed Applications Crash upon Launch
Good day,
I have a license for the Creative Cloud, I am trying to install it on my Macbook Pro (late 2012).
The Creative Cloud installs fine, along with the applications I urgently need to use right now (Photoshop, Illustrator, InDesign), however when I open the application, it crashes every single time upon launch. I have run the Installer Helper however no change. I have signed out, signed in again, uninstalled and re-installed a number of times, including restating my laptop – still the same problem.
Please could you guide me through to installing the applications properly on my machine without the constant crashing?
Please let me know what information you require to assist.
Much appreciated.
Monique Scott
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