The 'Creative_Cloud_Installer.dmg' opens, I open the 'Creative Cloud Installer.app' which is in the disk image. This app opens, asks me for account authorisation, i enter my mac os password. It begins installing then closes suddenly. At this point the .dmg is unmounted and deleted too. I can see no sign of it having installed anything. WHAT is going on??
hmm so after using the 'creative cloud cleaner tool' and the 'creative cloud uninstaller.app' and a couple of restarts, the installer has now got to the end and creative cloud has opened! Very weird.
creative cloud cleaner tool:
https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
creative cloud uninstaller:
https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
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