Creative Cloud Installer P1 error code

Question

I keep on getting the P1 error code at 0.5% installation. Please don't give me the generic answer I have been seeing on all the other posts about the P1 error code. It hasn't helped at all, sadly. My macbook pro is 10.10.5 and it says the creative cloud installer is compatible. I just wiped my macbook pro so I shouldn't have to create a whole new user, because this is a new account/user.

Thank you for your time.

Peru Bob · Answer

You may want to go to Adobe Support::https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.Type "Agent" in the chat box to bypass the chatbot and be connected to a person.You may also be able to contact Adobe by phone:https://helpx.adobe.com/contact/phone.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded