Creative Cloud Installer password

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I'm trying to update the my software on the Creative Cloud Installer, but it wants me to type in my password. Is this my Mac password or my Adobe ID password? It won't take either of my passwords, and I've had issues in the past with my keychain

Creative Cloud

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kgladCorrect answer

Community Expert

this was a mac issue/feature in 2014 and still is a mac issue/feature.

D

defaultdj8u32aaz9ev

Participant

I just came across this same problem and after hours of frustration I just hit the "ok" button without entering a password cause I was out of password options and it directed me to a "install without a password" page. In the bottom right hand corner was a skip and continue button which I clicked on and then finally my app started to install. It was as simple as that.

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K

kasias43274001

Participant

Omg, same thing here and it's 2023!!!!

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kglad

Correct answer

Community Expert

this was a mac issue/feature in 2014 and still is a mac issue/feature.

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Jeffrey_A_Wright

Legend

Kmeyer2014 it is requesting your administrator password. This is the same password and username which you utilize to install any other applications on your computer.

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